I have been making cakes and breads for the last fifty years and started off with a hand mixer and then progressed to a Kenwood Chefette with absolutely no problems at all. My old mixer finally gave up and I bought the Kenwood Multi One. The first thing I made with my grand daughter were rolls. The mixer mixed well but once the dough had formed into a ball it suddenly spun up the dough hook and pushed some dough into the holes at the top of the mixer head. I then had to remove carefully but was unable to take out every piece of dough. However once this had 'proved' it started coming out of the holes by itself but, of course, some still remained behind. The rolls turned out beautifully it just meant that the cleaning of the machine doubled the time it took to make them.The next time I used the machine was to make a lemon drizzle cake. First blending butter and sugar together. This did not work at all as the mixture stuck to the K beater and to the sides of the bowl where it remained as the K beater does not touch the sides of the bowl (as I believe it should) and therefore could not continue to blend these ingredients together. I ended up removing the mixture to the middle and starting the machine again where it did exactly the same thing. I managed to mix, partly by hand, until I had a cake mixture to use. The cake turned out OK but was not as light as it should have been down to the fact that the mixer does not mix the ingredients together properly.The instructions tell you to lengthen the beaters to allow them to touch the side of the bowl by adjusting the nut on on the top of each beater but there is no nut (this has obviously been discontinued). I then emailed to Kenwood Technical Support but received no reply. After three days I telephoned the Technical Support team and was informed by a young lad who had never mixed a cake in his life that if I wanted the beater to reach the sides of the bowl I should buy an attachment that fits onto the beaters (and which is shown in the instructions but not s

I have been making cakes and breads for the last fifty years and started off with a hand mixer and then progressed to a Kenwood Chefette with absolutely no problems at all. My old mixer finally gave up and I bought the Kenwood Multi One. The first thing I made with my grand daughter were rolls. The mixer mixed well but once the dough had formed into a ball it suddenly spun up the dough hook and pushed some dough into the holes at the top of the mixer head. I then had to remove carefully but was unable to take out every piece of dough. However once this had 'proved' it started coming out of the holes by itself but, of course, some still remained behind. The rolls turned out beautifully it just meant that the cleaning of the machine doubled the time it took to make them.

The next time I used the machine was to make a lemon drizzle cake. First blending butter and sugar together. This did not work at all as the mixture stuck to the K beater and to the sides of the bowl where it remained as the K beater does not touch the sides of the bowl (as I believe it should) and therefore could not continue to blend these ingredients together. I ended up removing the mixture to the middle and starting the machine again where it did exactly the same thing. I managed to mix, partly by hand, until I had a cake mixture to use. The cake turned out OK but was not as light as it should have been down to the fact that the mixer does not mix the ingredients together properly.

The instructions tell you to lengthen the beaters to allow them to touch the side of the bowl by adjusting the nut on on the top of each beater but there is no nut (this has obviously been discontinued). I then emailed to Kenwood Technical Support but received no reply. After three days I telephoned the Technical Support team and was informed by a young lad who had never mixed a cake in his life that if I wanted the beater to reach the sides of the bowl I should buy an attachment that fits onto the beaters (and which is shown in the instru

dosen't work after 2 weeks !!!