Didn’t like it anyway at all the most disappointing thing was the temperature or should I say the lack of it!!!!!! Not even warm even though I followed all the instructions. 1 might add it was sent back with a very disappointing overview

brocken package...milk frotter....faulty

Value for money !!

I love this product

Excellent one touch coffee machine that has just replace my Jura machine which has died. The milk jug slots straight into the machine at the front without any tubes, works perfectly, and is very simple to use my 13 year old daughter has a new found passion for cappuccino in the morning. Water storage could be bigger as i tend to find that it runs out quite quickly but no more so than the Jura so i think that's me. Programs and personalisations are available to set the machine up for your personal favourite style of coffee at the touch of a button. Get a coffee club membership and you will never go to costa or starbucks again.

My second DeLongi, I purchased this when my last one was three years old and just gave up. Service offered to try to fix the previous one at a cost, but there was no guarantee that it could be fixed, and inspection would be charged, and I had no packaging to send it away. So I plumped for a newer more expensive model simply because it makes good coffee day in day out. I have had the new one exactly one year and 3 days and the Milk Frother has given up. I still have the old Milk frother which fits perfectly, but it won't work either. I've descaled. Still wont work. Looks like Delongi wont sell the jug lid any more, you must buy the whole thing at £48. And there's no guarantee its the jug ( since 2 dont work). It still makes good coffee, but the milk system doesnt work. Its hard to recommend Delongi if you want a system that works for more than a year.Very disappointed.

We have had this machine for almost 2 years now.It produces great coffee at the touch of a button, however we have been plagued with faults.We have had to return it to Delonghi twice for repair and had to be sent a replacement part on a separate occasion. We now have another fault which I believe will lead to it being returned again once I hear back from Delonghi. Our 2 year guarantee is up in a couple of months time and I'm very concerned that it will continue to develop faults which will cost us a fortune to repair outside of guarantee. The bulk of the faults are in relation to the milk frother. It isn't what you expect from a £1000 coffee machine.

Had this coffee machine just over 12 months. The frothing of milk was not the same each time used and sometimes the amount coffee and milk delivered was never the same.However a week ago the whole machine just blew up. Not the best of purchases I've made and have returned the item

Starts off well but then starts to fail. Our unit has been repaired by De'Longhi three times. The major problem is the steaming device. Certainly not worth the money. Looks good and the Espresso quality is not bad but that's it. Definitely a waste of money given the very high price, look at better made brand.

I opted to go for this having been a Nespresso owner for some years.

One of the big concerns raised in discussion and reviews is whether the drinks are hot. I can say quite categorically that there is nothing wrong with the temperature of these drinks. I have not even changed the temperature setting from the default (so another two higher levels are available if I wanted) and I already find the drinks perfect. They're hot enough that you cannot neck them down, but not so hot that you can't enjoy them immediately. The whole point of fresh coffee is to brew them without burning the coffee. Want a "hot" tip? Just preheat the cups with hot water using the hot water function - give it a few seconds, pour it away, and make your coffee in the heated cup.

A second tip for retaining the heat for longer is to use flask-like insulated cups or glasses. I got some De Longhi glass ones (that show off the layered drinks nicely), though admittedly they're not cheap. Others are available though, and I also have some brilliant metal flask-type mugs from IKEA that cost about two quid each.

There is a passive cup-heater (like a "hot"plate on the top) - but it's somewhat pointless because it does not conduct enough heat to significantly warm up your cups. Since the machine auto-powers-off after 30 minutes anyway, it would have to be in constant use for the heater to stay on any length of time. And then if it was in constant use, presumably you would be using the cups off the heater faster than they would warm up...

There's an Energy-saving mode - but I'm not entirely sure what difference it makes when this is on or not. I didn't see any difference in the power-off time, heat up time, or anything else.

It takes exactly one minute from power on from cold, to being ready for action (time to create the drink itself then obviously depends on what you choose). You can even set it to come on at a certain time - for example in the morning when you get up.

There's enough room in the coffee

I opted to go for this having been a Nespresso owner for some years.One of the big concerns raised in discussion and reviews is whether the drinks are hot. I can say quite categorically that there is nothing wrong with the temperature of these drinks. I have not even changed the temperature setting from the default (so another two higher levels are available if I wanted) and I already find the drinks perfect. They're hot enough that you cannot neck them down, but not so hot that you can't enjoy them immediately. The whole point of fresh coffee is to brew them without burning the coffee. Want a "hot" tip? Just preheat the cups with hot water using the hot water function - give it a few seconds, pour it away, and make your coffee in the heated cup.A second tip for retaining the heat for longer is to use flask-like insulated cups or glasses. I got some De Longhi glass ones (that show off the layered drinks nicely), though admittedly they're not cheap. Others are available though, and I also have some brilliant metal flask-type mugs from IKEA that cost about two quid each.There is a passive cup-heater (like a "hot"plate on the top) - but it's somewhat pointless because it does not conduct enough heat to significantly warm up your cups. Since the machine auto-powers-off after 30 minutes anyway, it would have to be in constant use for the heater to stay on any length of time. And then if it was in constant use, presumably you would be using the cups off the heater faster than they would warm up...There's an Energy-saving mode - but I'm not entirely sure what difference it makes when this is on or not. I didn't see any difference in the power-off time, heat up time, or anything else.It takes exactly one minute from power on from cold, to being ready for action (time to create the drink itself then obviously depends on what you choose). You can even set it to come on at a certain time - for example in the morning when you get up.There's enough room in the coffee bean hopper to fit a 250g bag of beans. The qu

I have waited some time to review this. I agonised over buying it because it was so expensive and wanted to be sure, before I reviewed it that it would last. This is an excellent machine. You need to experiment to find the best beans for you and what strength you want your coffee but after that you are guaranteed excellent cooffee every time. Cappucinos, expressos and lattes are all good. However, you need to be aware that to keep it working well you will need to descale and clean the machine regularly and fit replacement water filters and these are not cheap. We live in the countryside and really value our daily coffee fix!

Great device - only downside is the inability to manually froth the milk

so far so good, really like it.... just want to make sure there are no issues slightly further down the line... water hardness, parts wearing out etc afterall i've only had it one month... would like to be given another opportunity to comment say in 1 years time, can that be arranged amazon? but for now i would highly recommend, its pricey but classy

Update. 28/10/2014The unit has been repaired under warranty. The cause of the fault was a failed solenoid. The warranty service was very good. They arranged collection and return. The unit was returned 8 days after collection. You get a service book with the unit explaining the fault and a checklist of each function that was tested/checked. I hope the unit will last longer than 13 months this time. However, I have kept the box just in case!Original ReviewFirstly you have to accept this unit is overpriced, but so are all the other makes. I have had the unit for 13 months and the milk pump has failed (for latte etc.) For a unit at this price I would expect at least 5 years of service before a failure of this type. It is going back for repair under warranty and I will update this review when it returns. I have made 1400 (1000 of these were latte) cups of coffee over the 13 months before the unit failed.The unit does have a lot of feature and achieves a satisfactory cup of coffee with various types of beans. I also use the pre-ground function for decaff, which works well. But again, I have used many different bean to cup coffee makers in the price bracket and they are all very similar.Finally, I would recommend that you keep the original packing for this unit as you will probably sending the unit back at some point in the first 2 years! Otherwise finding suitable packing for its return is a real pain.

So far so good. Had it a month now and it makes damn fine coffee - and I use it a lot! I bought this one after 2 of the Panasonic bean to cup machines gave up the ghost and had to be sent back. It is easy to use and programme, As others have said - after a little bit of fiddling, you can get the settings just as you like them and coffee is more than hot enough for me!

My wife and I both agree it makes much better tasting coffee than the Panasonic so I guess you get what you pay for to a degree - I was somewhat reluctant after having failures with my previous purchases at forking out so much extra but seems like it was worth it - time will tell.

I like a large cup of coffee and found it easy to use preset "long coffee" setting and just use the 2 cup button.

For the reviewer who said they could not get the infuser unit out - you must ensure that the machine is switched off at the side button first (not the mains) as this puts the infuser unit into a "park" position and allows it to be taken out. The infuser actually moves inside the machine and when switched on - raises up to the top - you can't get it out when it is like that.

So far so good. Had it a month now and it makes damn fine coffee - and I use it a lot! I bought this one after 2 of the Panasonic bean to cup machines gave up the ghost and had to be sent back. It is easy to use and programme, As others have said - after a little bit of fiddling, you can get the settings just as you like them and coffee is more than hot enough for me!My wife and I both agree it makes much better tasting coffee than the Panasonic so I guess you get what you pay for to a degree - I was somewhat reluctant after having failures with my previous purchases at forking out so much extra but seems like it was worth it - time will tell.I like a large cup of coffee and found it easy to use preset "long coffee" setting and just use the 2 cup button.For the reviewer who said they could not get the infuser unit out - you must ensure that the machine is switched off at the side button first (not the mains) as this puts the infuser unit into a "park" position and allows it to be taken out. The infuser actually moves inside the machine and when switched on - raises up to the top - you can't get it out when it is like that.

Too bulky sent back. Good product tho

Love its compact size, its really easy to use and delivers nice coffee every timeas with any machine its worth getting the settings right with a bit of advice

I bought an ESAM 6700 in August 2013.First off - it's a very pretty machine. The 'fridgeable' milk jug is very handy and, initially I was very pleased with the machine itself.As others have mentioned; it doesn't produce a hot cup of coffee unless the cup is preheated - but I could live with that.Frothing of milk was very hit and miss - sometimes it worked beautifully; other times it just spluttered and delivered very little.The facility to select different strengths of coffee was great - I like mine really strong while my wife likes hers weak.It never quite managed to produce me a full mug of really strong coffee (by selecting two long espressos) - but it got close.The dedicated 'Long Coffee' button got it maybe a little stronger - but it took a while to produce the coffee.Despite these flaws I'd have probably given it 4 stars - but then the trouble started.In February 2014 the milk frothing heater stopped working. It still produced espresso etc but wouldn't produce frothed milk, hot milk or hot water - it just displayed 'heating' continuously. Six months old and failed - OK maybe it was just bad luck so I contacted De Longhi (Kenwood) who collected the machine for repair. It was returned about a week later.All was well until May 2014 when it failed again in exactly the same way. So only three months this time!De Longhi insisted it had to go in again for repair. Packing these things up is a nightmare and I'd lost confidence in the machine so I went back to the supplier (not Amazon) and went the 'not fit for purpose' route. After a great deal of argument I received a refund.So no; I wouldn't give De Longhi house room.I've now got a Miele CM6300 machine. It's not as pretty as the De Longhi but, as a coffee machine, it's in a different class. It produces hot coffee, consistently froths milk beautifully and allows the creation of multiple profiles for different users. I select my profile, it gives me strong coffee of the quantity I want. My wife selects hers, she gets her weak variations. Now this one I really do rec