The actual iron failed after just 1.10 months which is annoying as I have moved abroad and not easy to return. The auto descaler is annoying, especially when you are in the middle of ironing, rendering it useless for a short time whilst it resets.Steam injection is a little disappointing.
Nigel GiffordI purchased this product from another online retailer to take advantage of a discount offer. We got just over twelve months of trouble free use out of it before it started pumping water out of a hole that appears to be made for this purpose in the base of the generator unit. Unfortunately I didn't spot that the 2 year guarantee plastered all over the box was only valid if the product was registered. Big mistake! Morphy Richards after sales operative informed me she had no idea why my iron was leaking water, but she could offer me another iron...at full price. Which felt rather like adding insult to injury. I wrote to the company's managing director to share my experience as a consumer of the Morphy Richards brand, which I'd hope most companies would view as useful insight. I didn't receive a reply, not even from a PA and no reply to a follow up email pointing that out either. Curious as to what was causing the problem I opened the casing of the unit and found that water was indeed being pumped down a pipe and out through the hole in the base each time the steam generator was refilled. There's no mention of this in the instructions, so no indication of how to fix the issue. If you can afford to buy a new iron every twelve months and you're not bothered about after-sales service, then this one works OK, if not I'd look at a different brand (oh and watch out for the small print).
Nigel PaintingI got this iron as a replacement, for the same model that just started spewing out brown water when in use. I spoke to Morphy Richards customer services (what a joke) I explained the problem and was told that it must be due to a build up of line scale, I explained that I live in a soft water area and had used de ionised water in it! The rep stated that as they thought it was lime scale related it’s not covered by them! I asked about the “easy de-scale function” I was told that they had made their decision and it was down to lime scale, therefor not covered by guarantee and refused to discuss any other options!!! Even when calling them back as soon as they got my name they again stated lime scale and refused to even consider that it could be anything else! I got it replaced by Amazon under their replacement policy. Now this iron is doing the same, but as it is out of guarantee time Amorim won’t replace again. The de-scale function is a gimmick and does not do anything!!! And yet again Morphy Richards default when trying to speak to them is “Lime scale related, therefore not covered”
Alan PikeWorse iron I have ever owned.The iron leaks, the steam stops working midway through the job, the steam th en rushes through leaving brown stain on the clean shirts - I have never had such a poor experience- bought this to upgrade from other Murphy Richards (what a joke) wish I had never bothered but too late to get my old one back
CitresseIt is a good iron does the ironing very well. I don't like the auto clean function as you can be in the middle of ironing and the descale light comes on so you have to stop and wait for it to cool down completely which can take a few hours. I thought the auto clean function worked while you were using the iron. I would prefer it if you could descale the iron yourself before you start ironing
Mrs Janet ClarkAfter a few months it never heat up to max temperature meaning that water would come out with the steam. Then after descaling it worked for a couple of weeks until it started releasing purple liquid with the steam which stains. Have had to rewash numerous shirts and an absolute waste of time. Never had a problem with other steam generators bearing in mind I only iron 2-3 shirts a week.
kit LeylandNot happy with the product, had it for just under a year and the steam action has stopped working.
garyWorked well until it broke! expected the product to last a lot longer that it did given the brand and price!
DavidGood iron but leaks water on lower settings, had to put several items back into washing because of this. I am now trying not to use it on lower settings.
OzNeeded a new steam since my Phillips died after many years of great service. Read many reviews and dud research before deciding on this one.. To say it is an dissappoinment would be an understatement, it was supposed to be a very quiet model its not and also not sure what is going on with the some plate but it does not glide across the ironing in fact it almost drags.The other issue you have to hold the button down to keep constant steam, I should have stuck to the Phillips.
susie hickmanThe Morphy Richards 332016 is a real workhorse of a steam generator iron. It has 2400W of power, 6.5 Bar of pressure and a continuous steam output of no less than 200g/min, which can be boosted to a mighty 310g/min. Fortunately, it also has a very generous 2.2L water tank as producing this level of steam is thirsty work. This can be refilled during use. There is also an auto-clean function to remove limescale while you work. If you live in an area with serious limescale, however, we’d still recommend using distilled and/or filtered water.
For all its power the Morphy Richards 332016 steam generator iron is still very easy to use. The controls are nicely intuitive and we particularly like the fact that the temperature dial indicates which temperature you are likely to want to use for which fabric. We’re also impressed by the pearl, ceramic soleplate which does glide smoothly over fabrics. As a final, nice, touch, there is an auto shut-off function, which turns off the steam generator iron if it detects that it hasn’t been used for 10 minutes.
The Morphy Richards 332016 steam generator iron does support vertical steaming, so you can steam garments on hangers. To be honest though, at 4.9Kg in weight, it wouldn’t be our first choice of steam generator iron if we wanted to use this function a lot. On the other hand, if you have stronger arms than us, maybe you’d be fine with this.
Brand | Morphy Richards |
Model Number | 332016 |
Colour | Blue/Black |
Item Weight | 4.9 Kg |
Product Dimensions | 38 x 21.4 x 29.5 cm |
Capacity | 2.2 litres |
Volume Capacity | 2.2 litres |
Power / Wattage | 2400 watts |
Voltage | 240 volts |
Auto Shutoff | No |