Beware! Unfortunately, LG, as a company, has the most appalling attitude to customer service. Indeed, the telephone is answered by people to whom customer service is obviously a totally alien concept.LG employs no service engineers and outsources warranty repairs to a self employed engineer, somewhere in your area. If he, or she, happens to be busy, you will be left waiting for many weeks for a diagnosis, let alone a solution.Rather than wait three weeks for a local engineer, I will be cutting my losses, taking my six week old fridge freezer to the nearest recycling centre, and spending an equivalent amount on an appliance from a reputable manufacturer.

Beware! Unfortunately, LG, as a company, has the most appalling attitude to customer service. Indeed, the telephone is answered by people to whom customer service is obviously a totally alien concept.
LG employs no service engineers and outsources warranty repairs to a self employed engineer, somewhere in your area. If he, or she, happens to be busy, you will be left waiting for many weeks for a diagnosis, let alone a solution.
Rather than wait three weeks for a local engineer, I will be cutting my losses, taking my six week old fridge freezer to the nearest recycling centre, and spending an equivalent amount on an appliance from a reputable manufacturer.