here is what acer had to say about this ....ArchiveMoveDeleteSpamIncident: 190703-004216Yahoo/InboxAcer Support <[email protected]>To:[email protected]‎3‎ ‎Jul at ‎17‎:‎20 ResponseDear Steve Foster,Please see the attached transcript of the chat conversation with our call centre agent. Kind regards,Acer SupportSubjectChat sessionChat By Chat (Thato) (03/07/2019 17:20)[04:57:09 PM]Hi, my name is Thato.[04:57:09 PM]Steve Foster: I keep getting a message to say my disc needs more room and cannot update[04:58:25 PM]Steve Foster: hi I don't download anything or put pictures on I just use this for netflix[04:58:44 PM]Thato: Thank you for contacting Acer group.[04:59:08 PM]Thato: Which Acer machine are you using?[04:59:59 PM]Steve Foster: n3350[05:00:53 PM]Steve Foster: I keep getting a message to say my disc needs more room and cannot update[05:02:13 PM]Steve Foster: mod num 80503840976[05:02:29 PM]Steve Foster: aspire 1[05:03:54 PM]Thato: Well unfortunately your machine has limited storage.[05:05:16 PM]Steve Foster: Well what on earth is it storing I only use it to stream[05:06:07 PM]Thato: Well your storage being full its because of the Windows updates.[05:06:51 PM]Steve Foster: I'm 70 years old what do I do to unstorage it[05:08:20 PM]Thato: Well the computer needs to be rest, but now the problem is it does not have enough storage.[05:08:41 PM]Thato: For you to perform the reset.[05:09:40 PM]Steve Foster: how do I reset[05:11:50 PM]Thato: You won't be able to reset the machine your self you'll have to send it to us to have the machine reloaded.[05:18:33 PM]Steve Foster: So I have bought a laptop from amazon..an acer..but it is only useful for a few months and then its useless, I bought the name acer because I trusted the name..so cant you send me a bigger hardrive[05:20:35 PM]Steve Foster: are you there[05:24:13 PM]Steve Foster: So two hundred and odd quid thrown in the bin my daughters phone has no prroblems like this

here is what acer had to say about this ....
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Acer Support <cc.uk@acer.com>
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fozzed@yahoo.co.uk

‎3‎ ‎Jul at ‎17‎:‎20

 
Response

Dear Steve Foster,

Please see the attached transcript of the chat conversation with our call centre agent. 

Kind regards,

Acer Support
Subject
Chat session

Chat By Chat (Thato) (03/07/2019 17:20)
[04:57:09 PM]Hi, my name is Thato.
[04:57:09 PM]Steve Foster: I keep getting a message to say my disc needs more room and cannot update
[04:58:25 PM]Steve Foster: hi I don't download anything or put pictures on I just use this for netflix
[04:58:44 PM]Thato: Thank you for contacting Acer group.
[04:59:08 PM]Thato: Which Acer machine are you using?
[04:59:59 PM]Steve Foster: n3350
[05:00:53 PM]Steve Foster: I keep getting a message to say my disc needs more room and cannot update
[05:02:13 PM]Steve Foster: mod num 80503840976
[05:02:29 PM]Steve Foster: aspire 1
[05:03:54 PM]Thato: Well unfortunately your machine has limited storage.
[05:05:16 PM]Steve Foster: Well what on earth is it storing I only use it to stream
[05:06:07 PM]Thato: Well your storage being full its because of the Windows updates.
[05:06:51 PM]Steve Foster: I'm 70 years old what do I do to unstorage it
[05:08:20 PM]Thato: Well the computer needs to be rest, but now the problem is it does not have enough storage.
[05:08:41 PM]Thato: For you to perform the reset.
[05:09:40 PM]Steve Foster: how do I reset
[05:11:50 PM]Thato: You won't be able to reset the machine your self you'll have to send it to us to have the machine reloaded.
[05:18:33 PM]Steve Foster: So I have bought a laptop from amazon..an acer..but it is only useful for a few months and then its useless, I bought the name acer because I trusted the name..so cant you send me a bigger hardrive
[05:20:35 PM]Steve Foster: are you there
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