Slightly heavy and cumbersome to manoeuvre.

Comes with 2 separate head types, one of which is difficult to use - great suction as you would expect. Small capacity in the collection cylinderso needs to be emptied frequently.

Not looking after costumer

I like the powerful suction. But be warned - it’s really hard work. I keep having to take breaks when using it. It’s got to the stage where I dread having to use it. Personally, I wouldn’t recommend it.

Don’t waste your money the suction goe, be better just buying a cheap hoover.

Filter needs constant cleaning and container needs emptying constantly. Suction not powerful enough and now I can hear air leaking out of the handle

This thing has more jams than Hartley's, the suction is pathetic, it constantly needs disassembly to clear the hoses, junctions, heads etc. It is also utterly useless for picking up pet hair and what little it does pick up clogs in the dust collector, so I have to put my hand in there to pull the dust and hair out. The curved tube where the hose meets the body is a complete pain in the backside to clean out, and seems to block on a weekly basis. A complete triumph of advertising over both quality and function.

I've now bought a Henry and it just works.

This thing has more jams than Hartley's, the suction is pathetic, it constantly needs disassembly to clear the hoses, junctions, heads etc. It is also utterly useless for picking up pet hair and what little it does pick up clogs in the dust collector, so I have to put my hand in there to pull the dust and hair out. The curved tube where the hose meets the body is a complete pain in the backside to clean out, and seems to block on a weekly basis. A complete triumph of advertising over both quality and function.I've now bought a Henry and it just works.

Practically sucks the wool out the carpet leaving bits behind so you have to remove head all the time to redo the carpet. far too powerful have it turned down to 0 but still overpowered.cylinder really cheap plastic and not easy to reassemble( bad design ) especially when you pay so much I’ve used Dysons for last 25 yrs and have never used one like this, defo don’t recommend this one ????????

I regret buying this thing. It’s too awkward and clunky. It takes up half a room for storage. Just go with an upright.

Wow, bought this for Christmas and I’ve only just been discharged from the hospital now. A warning to all the blokes out there, this ball cleaner is actually a vacuum cleaner!!

Have struggled with this for years. It’s expensive plasticky rubbish. Get yourself a Henry

Good item but didnt come with pet attachment so a bit dissapointing as was the reason we purchased. But cant fault the unit its self

returned as did not come with pet tool.not the easiest of cylinders to empty

There is no pet accessory

its too big to handle. Design looks good but doesn't do good on carpets.. not good for small spaces.

Poor design means I'm constantly having to disassemble this vacuum to clear out the gunk that gums it up. Would not buy a Dyson again.

You will need the 5 year warranty because you are likely to be taking it back often enough. These things are smart enough designs but they go wrong more than most vacuum cleaners in my limited experience. Would not buy Dyson again. If you are the sort of person who just has to have an Apple iPhone because of the name you will probably like it.