Brought this for my husbands 70th birthday. He loves all the information it gives as he is a techno
Mrs. S. FurrHad a a few setup problems but think it was me not the device. Worked as described and was excellent. 4 months in and 1/3 of the display went blank.Contacted seller and reply came back in 30 minutes. Returned first class. Replacement in the post and back to me. Three day turnaround. Fantastic customer service.Well done.
Amazon CustomerI bought this as a replacement for a 15year old weather station which had died. It is more precise in measuring rainfall than the previous one which only measured increments of 0.7mm. The temperature sensor is also much more accurate being in a shielded cage under the instrument. I did have a problem with the synchronization after installing but the customer support was excellent and the agent was able to talk me through the reset procedure which took about 10 minutes. Mine is mounted on a galvanised metal pole about 4m above the ground.
Hubertus Jacobus van Hensbergenunit and base station easy to set up. Connection to Wunderground a little tricky but support from the company excellent and problem resolved ASAP.
SGHThis is an excellent quality weather station. A clear to understand readout gives you everything you need. I had a small issue when trying to connect the station to the internet, this was resolved with a quick phone call to customer service.
robert gMy old weather station finally gave up the ghost and I started looking for a new one. The old station had suffered from solar gain when the sun was on the sunshield. I was impressed by the design of the Youshiko with the body shielding the sunshield. Mounting was uneventful and the station was installed on the day it was received. I am 79 and my mental agility is not as good as it once was. I successfully connected the station to my wi-fi but a few issues remained. The sunrise/sunset function was not working and the time was showing GMT rather than BST. I emailed Youshiko UK and they replied within the hour requesting my phone number. half an hour later they phoned me. They diagnosed my problem immediately; setup errors. A patient expert guided me gently through the setup process step by step. Problems solved! Probably the best customer service I have experienced when buying online.
D ScottMy old weather station finally gave up the ghost and I started looking for a new one. The old station had suffered from solar gain when the sun was on the sunshield. I was impressed by the design of the Youshiko with the body shielding the sunshield. Mounting was uneventful and the station was installed on the day it was received. I am 79 and my mental agility is not as good as it once was. I successfully connected the station to my wi-fi but a few issues remained. The sunrise/sunset function was not working and the time was showing GMT rather than BST. I emailed Youshiko UK and they replied within the hour requesting my phone number. half an hour later they phoned me. They diagnosed my problem immediately; setup errors. A patient expert guided me gently through the setup process step by step. Problems solved! Probably the best customer service I have experienced when buying online.
D ScottSetup instructions could be improved. Make sure you follow the exact order of the instructions and you should be fine. Had a little trouble with time zones, but got there in the end after a reset
DavidLooks ok
Mrs m barlowI had a little problem getting it connected to WiFi. Once this was done everything now seems OK. Just waiting for a bit more rain (strange person) so I can check the rain gauge is working. Everything else is great. Just wish they'd advertise the size of mounting pole required. Mine it temporarily wrapped with duck tape to get a good fit.Instructions are clear enough and all seems great.5 Stars (so far) for a good product - only 4 for easy to install as I had the problem with connecting to WiFi, But that's me.
Robert CuinI had a little problem getting it connected to WiFi. Once this was done everything now seems OK. Just waiting for a bit more rain (strange person) so I can check the rain gauge is working. Everything else is great. Just wish they'd advertise the size of mounting pole required. Mine it temporarily wrapped with duck tape to get a good fit.
Instructions are clear enough and all seems great.
5 Stars (so far) for a good product - only 4 for easy to install as I had the problem with connecting to WiFi, But that's me.
Arrived quickly. Easy to set up. Queries very quickly answered by company. Excellent product. Highly recommended.
J. walshI have a more expensive version ( Vantage Pro) of weather station in another property and to be honest this does the same job if not better -customer service has been fantastic and very helpful. Would definitely recommend.
James BroughtonI had a slight problem linking this to the web so, I mailed customer service. Immediately I got a return mail asking for my phone No. Even though I am not in the UK, I got a call within the hour and was talked through set up . Excellent service.Advise for anybody with difficulty linking , It is important to have the base unit close to the pc/laptop or, smartphone being used to access the web.
Ger O.BrienI've been very pleased with this weather station and it was very easy to set up. The only problem I had was linking it to wifi but one phone conversation with customer services and it was linked.
Philip FreemanAfter struggling to connect wifi to console I emailed youshiko on a Sunday morning and a customer service adviser phoned within 15 minute and talked me through set up and got everything working in 5 minMust give 100% 5 stars for customer service will purchase this product again.
daren fisherThis is my third weather station and has all the features the amateur weather enthusiast is likely to need. Setting up was quite straightforward, mine is mounted on a 5 metre pole to avoid surrounding trees and bushes. It communicates easily with the console anywhere in the house. As I am only an average computer user I had problems connecting the console to the internet. An email to Youshiko brought an immediate response from their brilliant tech. guy who phoned back on the Sunday and talked through the procedure with my son. The result was it now works perfectly and I have added another sensor for my greenhouse. He phoned again the following day to check everything was okay and I have to say I have not experienced customer support like that for a very long time. Well done Youshiko and thanks.
SamuelThis is my third weather station and has all the features the amateur weather enthusiast is likely to need. Setting up was quite straightforward, mine is mounted on a 5 metre pole to avoid surrounding trees and bushes. It communicates easily with the console anywhere in the house. As I am only an average computer user I had problems connecting the console to the internet. An email to Youshiko brought an immediate response from their brilliant tech. guy who phoned back on the Sunday and talked through the procedure with my son. The result was it now works perfectly and I have added another sensor for my greenhouse. He phoned again the following day to check everything was okay and I have to say I have not experienced customer support like that for a very long time. Well done Youshiko and thanks.
SamuelI emailed Youshiko UK before I purchased, and had a response within 90 minutes. I purchased the unit directly from Youshiko UK, rather than through Amazon.Very easy and quick to install and connect to Wunderground. Base station is over 30meters away from the sensor, and has three walls in the way, but signal level is very good.I emailed a technical query early on the Saturday morning after Christmas and had a phonecall within 30 minutes. Very helpful, and able to answer all of my queries. Unit is working very well, and is giving very good readings.Highly recommended.
Amazon CustomerExcellent weather station could not me more pleased with installation and very easy to use, well worth buying.
David Miveldfor full details please have a look at picture no: 2 in the listing.
and for other models visit : www.amazon.co.uk/youshiko