I have just received this juicer I was so excited I have bought loads of fruit & veg to start straight away! But it appears to have come with missing parts! Before I realised this I was willing to over look the very poor packaging and the T in the Retro label falling off and the crooked ‘pink’ (the letters are just stuck on) but the machine is heavy and solid, I’m thinking in my disappointed way maybe they saved money on the cheep labeling to give us more quality in the function of the machine (hopping!!!) while I can only sit and stare at it for now I await a reply from the seller regarding missing strainer, rotation wiper and the cleaning brush! Otherwise I will have to return it and buy a different model, very disappointingUPDATE I have to say customer service was very helpful and got the missing parts sent straight out to me first class so I thank them for that

I have just received this juicer I was so excited I have bought loads of fruit & veg to start straight away! But it appears to have come with missing parts! Before I realised this I was willing to over look the very poor packaging and the T in the Retro label falling off and the crooked ‘pink’ (the letters are just stuck on) but the machine is heavy and solid, I’m thinking in my disappointed way maybe they saved money on the cheep labeling to give us more quality in the function of the machine (hopping!!!) while I can only sit and stare at it for now I await a reply from the seller regarding missing strainer, rotation wiper and the cleaning brush! Otherwise I will have to return it and buy a different model, very disappointing
UPDATE I have to say customer service was very helpful and got the missing parts sent straight out to me first class so I thank them for that